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Food and Drink manufacturers are only too aware of the challenges facing them. The drive for increased efficiencies and process optimization, while maintaining high safety and quality standards, results in greater demands on employees responsible for the monitoring, management and reporting of business critical information. Common complaints include: “I can never find the information I need” or “I have to spend too much time preparing reports”. Whether you are the Operations Director requiring information from a variety of sources or the Quality Managers or Line Supervisors who handle and analyze raw data, the management of business information takes up valuable resources.
Information is only helpful to a business if it is secure, accurate, up to date, and accessible. Within large organizations or when companies merge, getting to the critical information can be difficult, time consuming and often prone to human error. It is typical in food and drink businesses to find that key employees are spending a significant proportion of their time collating data and compiling business reports. This inability to easily obtain business critical information can lead to a wide range of problems such as failure to comply with regulations or customer codes of practice, ineffective traceability or missed deadlines.