E-Commerce

Digital grocery rankings underscore importance of a frictionless customer experience

06-Dec-2019 By Mary Ellen Shoup

A grocery retailer's digital capabilities are factoring in more strongly in long-term sales growth and customer satisfaction, reveals a new report by Incisiv and Winsight Grocery Business.

NEWS IN BRIEF

Mercato introduces free, unlimited, same-day grocery delivery from independent and specialty grocery stores

10-Oct-2019 By Mary Ellen Shoup

Mercato is carving out a niche spot in the e-commerce grocery market by offering same-day, unlimited, and free delivery from local grocers for its members.

Euromonitor: E-commerce has changed the game for impulse snack purchases

11-Mar-2019 By Mary Ellen Shoup

Consumers are making fewer unplanned, impulse snack purchases than they did five years ago, according to Euromonitor International's "Meeting the Needs of the New Age Snacker" webinar held last week.

Independent grocers see sharp sales gains through online delivery and marketplace platform Mercato

12-Feb-2019 By Mary Ellen Shoup

Independent grocers using the online ordering and delivery marketplace, Mercato, have experienced strong year-over-year sales increases despite growing competition from national chains and larger online grocery delivery providers.

IRI: Consumer sentiment for online food shopping grows:

08-Feb-2019 By Mary Ellen Shoup

Consumers have been slower to migrate online to shop for certain food items, compared to other categories such as personal care and vitamins/supplements. However that behavior is starting to change with frozen and refrigerated grocery items registering...

More change to come in the food industry in the next 10 years than in the last 50, says Accenture Strategy

22-Jan-2019 By Mary Ellen Shoup

The food industry will continue to drastically reshape itself in terms of food retailing, production, and consumption, pointing to more change "in the next 10 years than in the last 50," according to global consulting firm Accenture Strategy.

Kroger CEO on the future of retail: 'People will always eat, but the way people will eat will always change'

16-Jan-2019 By Mary Ellen Shoup

Kroger is shifting from a "grocery company to a growth company" (referred to as its 'Restock Kroger' initiative), CEO Rodney McMullen told delegates at the NRF show in New York this week, noting that it embarked on the move well before...