Online Grocery Shopping

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Online grocery: Is Walmart giving Amazon a run for its money?

By Mary Ellen Shoup

More shoppers now report using Walmart, rather than Amazon, for their most recent online grocery shopping experience, according to new research from the Retail Feedback Group. However, Amazon delivered the highest customer satisfaction scores.

Four ‘must-haves’ for a successful online grocery experience

Four ‘must-haves’ for a successful online grocery experience

By Elizabeth Crawford

Consumers are embracing online grocery shopping nearly twice as fast as predicted just a year ago, but there are still significant barriers that retailers must address to maximize their reach across channels, according to new Nielsen data.

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